Free shipping on orders over $80!
FREQUENTLY ASKED QUESTIONS
Please contact us if you cannot find an answer to your question.
YES!
We accept Visa, Mastercard, American Express, Interac, Apple Pay, and Google Pay at checkout.
Our products are made with no preservatives. Unopened products should be stored in a cool, dry place.
Products should be refrigerated once they are opened to maintain freshness.
Your pups will definitely love our treats and will keep on coming back for more!
However, please feed treats to your pup based on their nutritional needs.
Seek guidance from your vet if you are unsure.
SHIPPING & DELIVERY
Please contact us if you cannot find an answer to your question.
Free shipping and/or local delivery on all orders over $80 across Canada & United States
Orders below $80 are subject to a flat rate $15 shipping fee in Canada and $20 in the United States.
$8 Local delivery - Toronto Core, North York, Etobicoke, Scarborough, Mississauga, Markham, Richmondhill, Vaughn (click here, to view the list of postal codes)
Contactless pickup at our North York HQ (Yorkdale area) is available and always free!
Please allow a minimum of 7-10 days for your items to be shipped and/or
be ready for pick up.
We will notify you when your order has been shipped or is ready for pick up.
You can find our full product catalogue via our online store.
You can also shop our products in person via our partner retailers;
- Throw Me a Bone Toronto
- ADR - MARKHAM
- The Dog Bowl
- Pet Valu - King West
- Pet Valu - Yonge & Sheppard
- Island Dog
- Endless Pawzibilities
visit our Find a Store page for more info!
Keep in touch with us on Instagram, to find out when our next market will be!
RETURN & EXCHANGE POLICY
Please contact us if you cannot find an answer to your question.
For health-safety reasons, all orders are final sale and non-exchangeable.
If you or your pup are unhappy with your purchase, get in touch with us and we can work something out!
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